No software is perfect; everyone has its shortcomings and glitches, and so is the case with QuickBooks too. QuickBooks users face errors while using this amazing accounting software, and one such error is error code 15101. This error will usually appear when users try to update their payroll. You can read this blog to know the exact cause of this error code and resolve it. This error can even be resolved by availing the help from experts by calling QuickBooks Error Support available 24*7.
Why QuickBooks Error Code 15101 Occurs?
The update error 15101 occurs in QuickBooks when you are trying to update it. This error arises because of the following reasons:
- When the digital signature certificate is uninstalled
- Due to incorrect internet settings
- If the QBWebconnector.exe is not running properly
These are some of the causes responsible for the occurrence of error code 15101 in QuickBooks; however, you can easily fix these errors by availing the help from experts.
How do I fix error 15101 in QuickBooks?
To fix QuickBooks Error 15101, you need to follow these below-mentioned tips:
Install a Digital Signature Certificate
- You first need to search for QBW32.exe in the Start Menu
- You have to right-click on the program file and then select the Properties option.
- Now select the tab of Digital Signature
- From the signature list, you need to choose Intuit Inc.
- Then select the Details option and in the digital signature window, select View Certificate.
- Now go to the Certificate window and here you have to click on the Install Certificate.
- Follow the on-screen instruction to finish the installation process.
- In the end, restart QuickBooks and then try updating your accounting software.
Make Correction to Internet Explorer Settings
- Open Internet Explorer and then select Tools.
- Here click on the Internet Options and select LAN Settings that are there in the Connection Tab.
- Make sure to select the option of Automatically Detect Settings.
- Leave the proxy server blank and select SSL 2.0 or SSL 3.0 and even uncheck the box of TLS 1.2.
End the QBConnector.exe File
- You have to open the Task Manager by pressing together the Ctrl+Shift+Esc key together.
- In the Processes tab, you have to look for the QBConnector.exe file.
- Once you found the file, right-click on it to select the option of End Process.
If the above solutions do not, you are advised to contact the support team who helps resolve QuickBooks error code 15101. The technical team will hear your query and then give you the best possible solution to eradicate the issue from roots itself.
Read more: QuickBooks Installation Errors